Why It Matters
My contribution is theoretical. I need to show that standard 'Digital Transformation' models (which love speed) fail to account for 'Legitimacy' (which needs time).
What To Learn
- Sociotechnical Systems (Trist/Emery): You cannot optimize the technical (AI) without optimizing the social (Learning).
- Technological Imperative vs. Social Shaping: Does the tool drive change, or do humans shape the tool?
- Institutional Work: How actors create, maintain, or disrupt rules to accommodate new tech.