Why It Matters
Legitimacy is subjective. I need to hear the student's fear, the admin's risk aversion, and the employer's skepticism directly.
What To Learn
- The 'Active' Interview (Holstein & Gubrium): The interview is a construction of reality, not just data extraction.
- Laddering Techniques: Asking 'Why is that important to you?' repeatedly to unearth core values.
- Triangulation: Comparing what they *say* (Interview) with what they *do* (Observation).